Sam has been taking care of my shoes, handbags, luggage and all things leather or suede since moving to Scottsdale over 10 years ago. I have presented him with shoes that others would turn away that he has brought back to life. He is a true craftsman and honest to a fault. You will leave with very clear expectations as to what he can do for whatever it is that you have asked. I love my shoes more than I should and wouldn't trust them to anyone else!