I didn't actually get seen here, so my review is just about answering the phone!!
I called twice to get an appointment. The first time, I was on hold for 25 minutes before someone picked up the phone and literally slammed it back down. Stupidly, I called back. (Hey, I needed a doc!) I called again, waited on hold for 35 minutes this time, before I just hung up. If it takes 35 minutes to even talk to someone, I don't want to deal with that waiting room at all.
I was referred by a friend who loves Dr. Ortega, so if you get through, it might be worth it, but damn. Take a day off work just to make the appointment.