When the name of a place had Wine House in the title, expectations are that the wine selection would be top notch.
I was surprised to find 1/4 of their retail space dedicated to pre-made gift baskets covered in dust, wine knick knacks, wooden baskets, and other gift like items for the home. I'm not coming to a Wine House to buy jam or pepper spread, I'm coming to buy wine, so why would I want dusty pre-made baskets that look like there from the 1970's?
After passing by the gift basket area, the wine selection was mainly just against one wall. The organization of the wine was lacking and I was annoyed that in order to find the price I needed to pick up every bottle and try to read the hand written chicken scratch on the back of each bottle. We are in the 21st century and price tags seem appropriate especially when trying to find wine that would fit my budget. I found myself picking up $20 bottles as well as $100 bottles just trying to find something with the price point I wanted.
One glance in our direction and one could easily assess that we were first time shoppers at the store. Two men were in the middle of the store behind the counter talking to each other and never once offered to help with the store layout or offering up any wine recommendations. It's not often I can say that no one offered to assist me but it's true at Rozi's Wine House.
Most of their space was dedicated to a decent beer selection on the other side of the room. As Cara L. stated "They should change the name to Rozi's Beer House". You could even create your own Six Pack with the variety of bottles laid out on the shelves. We opted to create our own after seeing the abysmal wine selection and chose six local Colorado Beers (prices written on the back of the bottles).
I expected a lot more from a family run operation, in wine selection and customer service.