After I posted my review, Roger Montoya called me on my cell phone and asked me to take my review down, and called me "a witch" and "a miserable person." I find it really amusing he had ALL the time in the world to call me and shout me down and name-call me, but he absolutely COULD NOT find the time to listen to me when I was in to see him for a scheduled appointment. He also felt compelled to tell me that I was not a professional hair stylist and therefore, I did not know whether or not my hair looked good with this style that he trounced on me. When he wasn't name-calling me, he was desperately trying to shout me down on the phone, and he ultimately hung up on me. So... it's not enough that he saddled me with one of the UGLIEST, WHITE TRASH haircuts in the entire world, but then he calls me and screams at me... uh, REAL professional! And stable!