This should be zero stars because we didn't even get service when we walked in. I went in 2 weeks ago on a Saturday or Sunday. I wanted to upgrade my phone. My husband and I walked in and no one even acknowledged us. We wandered around for 20 minutes and after absolutely no eye contact from anyone we just walked out. At least a "Hi we'll be right with you" would've been nice. It's not that difficult to say. This place is terrible.