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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2018-04-16 00:00:00 (xsd:dateTime)
itemReviewed	Brenden Theatres
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	THE WORST! THE WORST OF THE WORST!! I had a complaint about purchasing my ticket for cash (remember cash?) and I missed the first part of my movie because I had to wait on the food line to purchase it. When I complained after the show, the manager for the night, Dominique, didn't respond to her radio when called because she said it "Was broken!" Really? No working replacement in the Employees office that night? What if there was a real problem? You know, like an emmergency?? There were also complaints about Vaping and noise in one of the other theaters which fell on deaf ears. I emailed the manager, Jay Jay Coulter about my Poor Experience, and she responded to me days later with information of their new procedure which I was already aware of. That is what I was complaining about. She never returned the many calls messages I left for her. Apparently, the theater "manager", Jay Jay Coulter, makes her own hours and farms out the management duties and supervision to her underlings who couldn't seem to track her down for several days. I was told that she doesn't come in till after 3:00 so she could pick her son up at school. Hmm! After several unsuccessful attempts to reach her, I reached out to her supervisor, District manager, Amy Litel, to let her know that I spoke to Dominique, Alex, Michael & Joshlin resulting in futile attempts to track down Jay Jay Coulter who is never at work and never returns phone calls. Well, I never heard back from Ms. Litel, the district manager as well. At that point, I even attempted to contact Brenden Corporate in Concord, California and the number I was given from Palms customer service had been disconnected! Well I sure hope someone with any quality control at Brenden reads this poor review and starts looking for some accountability. I have spent too much time trying to track anyone down so I will just never step foot in that theater again. I don't know how many patrons they have lost over the past year but apparently, they don't care. WHAT HAPPENED TO THE CUSTOMER SERVICE AT THE BRENDEN THEATER IN THE PALMS HOTEL IN LAS VEGAS???? Who's getting paid to manage the place, because she ain't doing a good job, plain and simple!!
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Barbara

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