The biggest issue is that we bought a car on November 26, our temp plate expired on Dec 27, and the dealership did not send out the title until Dec 22, almost a month after purchase, with 4 days to get permanent plates (4 days, two of which are holidays.) That is ridiculous.
Our sales rep, Brian, was very nice and helpful. I would give Brian 5 stars, and the finance guy who didn't send us our title for a month (and was pushy with trying to get us to buy an increased warranty) 1 star.