I've used them twice now. Absolutely no problems with ordering or delivery. It's nice to be able to know what to expect in my box and to have the opportunity to exchange items. I also like that they deliver. However, some of the produce wasn't so great. The grapefruit was very ripe upon delivery and the two plums had bad spots on one side. I also paid about $6 more than what I paid through the co-op. I'll continue to use them since I can't get produce every week through the co-op....unless anything changes (other options or quality gets worse).