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| - I wish I would've gotten names but I used to love to drop by this place every time I was downtown hitting up bars with my friends. My last experience was about 2-3 months ago and I haven't been back since.
I'm sure this happens all the time with them but I was mistaken for someone acting like they never got their pizza order but actually did. It was a very busy night for them, I saw and was patient. I had been waiting for about 10-15 mins with no pizza in hand. I ordered 2 slices. I saw customers that ordered after me get their orders, so naturally I checked in on my pizza and I was rudely told that I already was served and given my slice, when I actually did not (side note: the guy behind the counter was talking it up with a girl and i may have interrupted a good conversation ?). Someone behind the man that was "helping" me assured him that the slices they were doing for me burned, so they were preparing new slices. Another 10-15 mins pass and I checked in (still politely and tired from that night's festivities) and the same aggressive man yelled at me this time and said "what are you still doing here?! You already got your slice. I'm not giving you another one". The gentleman behind him over heard and told him, "no her slice is almost ready". Once I came back up for my slice, the man who has been giving me trouble gave me the "stank face" (he was no longer behind the counter, he was now interacting with some friends that entered the restaurant). I get it, I'm Asian, I look like every other Asian, but I promise i wasn't that girl you previously served a pizza slice to!
Anyways, leave one bad impression and leaves the customer not wanting more. Sorry for the long review, hoping it'll bring some light to the customer service aspect!
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