Mixed feelings on this one. My friend got her bridal dress here which was absolutely stunning. Our dress consultant was very nice and helpful and great when we came here again to pick out bridesmaid dresses. However, scheduling is disorganized for the tailor. Oftentimes when we came here for an appointment it wasn't in the books despite reserving the time way in advance and receiving an appointment card for the date.
I also had my bridesmaid dress altered here. The alteration services cost more than the dress! Had I known the cost in advance I probably would have taken it to an independently owned tailoring shop and had it done there. The actual tailoring of my dress though was good and the tailors were nice.
My friend's wedding dress alterations were a different story. For some reason the tailor was stuck on giving her a certain bustle and did not offer her any other options. When she discovered a day later that there were actually a few different bustle types she immediately asked to change it and make another appointment which apparently did not sit well with them. When my friend got the bustle changed to the style she wanted even the associates here said that bustle looked a lot better than the one the tailor was going to offer her.
In general the dresses themselves I think are nice and the consultants are very helpful but they need to work on getting their appointments straight and offering better customer service with the tailoring.