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  • Decent place with relaxing, quiet music and a nice calm vibe. The lighting is dim, which I actually really liked. We had some hibiscus herbal tea, and it was pretty tasty! Each drink comes with a little cookie, which is cool if you like free cookies. My brother asked if they had any yerba mate and the barista guy looked so confused. He did not seem knowledgeable regarding the menu. He was decently friendly I guess, but he seemed to have an indifferent attitude and was not terribly helpful. The second time we ordered tea he asked my brother to bring up our ceramic mugs. I thought that was slightly odd. I figured he would just come and grab them, seeing as the cafe was not terribly busy. When he brought the second round of tea to our table, he seemed annoyed. Echo Coffee has potential for sure, but as others have stated PLEASE train your staff! I thought maybe I had come on an off day, but it seems like poor service is the norm. If there was a little more effort, eye contact, and smiling I would be far more likely to return! Nice, friendly, helpful staff would be a game-changer for Echo.
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