We had a great experience from the first phone call, to sale, to maintenance. Doug, Kyle and Efrin we're very informative and helpful. We were kept in communication and treated very well. I would highly recommend them if you want to purchase any RV, we will be recommending them to all our friends and family as we fully trust they prove great customer service. We traded in on a new 2018 unit and it was extremely painless, quick and the best sales experience I have had when purchasing anything.