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| - What a disappointment. I scoured approximately 12-15 places to have our banquet. When I called, I told the person what our budget was and that we needed a plated lunch. I was told it was doable. She gave me two options for caterers: one Mexican food, the other "American." I picked the "American." We did the contract, and I found we were at the high end of what I told her our budget is. I thought, "Hmmm. Okay." We picked a time for the caterer to bring in samples of the meals. We picked two: beef tips and chicken cordon bleu. I found out the dessert was extra. Okay. Well, guess we are now over budget. Then I found out we would have to pay extra for glasses. If we wanted cloth napkins versus paper, that was another extra. I told her I felt we were being nickel and dimed. We ended up having them forego water and soda placed in pitchers on the tables and brought our own. We traded their water and soda for goblets and cloth (versus paper) napkins. I'm surprised we didn't have to pay extra for the knives and forks.
The day of the event, our speaker had asked for a projector. I was told the hall would provide it. (What? Not an extra fee for that??) Well, it turned out, it wasn't what he needed. Luckily, he had something in his car that he could use.
The food was supposed to be served at 1:20. They didn't start serving till 2:00. I was told someone had told them to wait till 1:30. Well, that's 10 minutes, not 40. The salad and its dressing was good. The "vegetable medley" was mainly green beans. The beef tips were rather sparse, in other words, not much on the plate. The rice medley was ho hum. There was a roll with an individual wrapped butter for each plate. Presentation was, well, mediocre at best. PLUS the food was cold! I was at the back of the room and one of the first tables to be served. The food was cold then. By the time it got to the rest of the room, I'm sure it wasn't any warmer.
I was told the chicken was good. I didn't taste it after our initial tasting. The "vegan" plate was rather sparse, and I was told one person had taken a vegan that had not ordered it; therefore, that was the reason. Hmmmm. One extra serving. Did the caterer think to provide a little extra?
The pastry chef was different than the main course caterer. We ordered her carrot cake. When we did the tasting, I specifically asked that it NOT contain nuts and that the filling between the layers be thicker than the sample. It was not thicker. Guess what??? The cake had nuts!!! Do they know about the liability of an allergic reaction??
To top it off, one of the guests fell, tripping on the raised lip of the area that one walks to get to the bathrooms. She broke her knee cap, shoulder, and needed stitches in her hand. A young man said he had tripped on that lip as well and another person. Who knows how many other people caught their shoes on that lip. When I told the hall, they said it was the first time it happened. Hmmmm. Three people that I know of at one event? I think I'd do something about that flooring. Just a thought. ...
I'm sorry to say I got feedback as far as some of the above comments. The "perfumy" scent at the entrance, I thought it was too many candles or whatever. I'm told that it is some sort of cleaning product. Whew!! Whatever it is, it is strong!
Would I recommend this place? What do you think?
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