I knew David when.... I remember the opening of this store very well and it certainly has come a long way but I'm not sure who would shop here. The place is stunning and very open but you can cut the attitude with a knife. Not something I like to tolerate from a shoe salesman, I can only assume it works for them. I do have a healthy collection of shoes of which none I have bought here, not because they are over priced, which they are, I just cant give someone my business simply because they are their. I give them 3 stars for the selection and display, for service and friendliness, they fail.