I have been waiting to write a review only because I am not one to complain. I purchased a groupon from BodyByKim 7/2014. Kim informed me she just started her business. I asked that she work on my jaw and neck. I purchased 12 treatments. The location was very difficult to find and room was extremely small with papers stacked everywhere. Each time there was constant phone messages and many times Kim had overbooked and people sat in chair in same small room while waiting on Kim to finish. I also got to observe her working on others while waiting. Sometimes, she would ask me to sit and wait in a room that her friend uses that does pedicures. Kim assured me she was going to hire more people and get another room which it sounds like she did. Scheduling was difficult unless I scheduled several session ahead. However, Kim would not allow me to schedule ahead more than 2 weeks. Lastly, after 10 sessions and no results I decided not to go back. Not only did her procedure not work but her bedside manner was not professional. She would complain if someone was calling or stopped in. After the first 2 visits, she seemed to always be in a bad mood! I had bruising at 3 different times and she would remark that she didn't do that! The final straw for me was when I asked her on my last visit to try working on stomach area. She said she took "no prisoners"! I have had several C-sections and I ask her not to push down on my scar area. However, she did and several times I complained about it hurting. She didn't seem to care! Don't waste your time and money. Maybe things are more organized since Kim has hired others to help her but from the reviews below, it does not sound like it. And YES, place is very difficult to find!!!! Maybe those Kim trained have a better bed side manner, let's hope so! However, procedure did not work and actually caused bruising for short periods of time.