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| - I'm not a fan of buffets, but this is an exception.
After reading the reviews on this place, I absolutely do NOT understand all the 1-stars and the comments of this place being low-quality, unauthentic, and bad service. This is going to be a long review because I want to serve this place justice. I feel as though the previous reviews are holding this place to the standard of unauthentic Panda Express. I've been here twice, because I was on a Chinese bus tour full of straight-from-China families who felt that it tasted like home.
Since this location does have a lot of Chinese tour buses coming in, it does get quite packed, but there are still lots of seating. You have to be quite patient in getting your food through the buffet lines.
Service is pretty good, friendly, and inviting. The entire buffet is REALLY CLEAN (including the restroom) and modern! There are ALWAYS workers standing by the bars cleaning up any small spills and taking empty plates.
As for the food being unauthentic and low-quality. No. This is by far the best Chinese buffet I've been to. If you're a person who prefers Panda Express or super-greasy-MSG-filled Chinese food--this place is NOT for you. They do not even serve your typical American-Chinese orange chicken or overly-seasoned chow mein. The food here is just the way I think it should be.
Hey, I'm a little Asian girl. I think I have some say in what is considered authentic. AUTHENTIC Chinese food is actually really light in taste, rather than heavy, greasy, and oily. It seems as though the reviews are holding Panda Express to their standard of what it should taste like. Comparing it to other Chinese buffets, you are able to eat so much more because the food ISN'T heavy. You're not going to get that fat feeling you usually get after eating your second plate at a typical low-quality Chinese buffet or after eating 2/3 of a Panda Express plate.
Regarding the range of selection, there are a lot more authentic dishes here than I've ever seen at any buffet. Some of the selections are atypical of your American-influenced cuisine because they're more native dishes. TRY THE DAIKON RADISH SOUP! It's one of my favorites.
Though I do not intend to be rude, I'm going to comment on some of the reviews I've seen on this place for the sake of all of you who want a broadened review:
"Beef of broccoli had no beef. Sweet and sour sauce- but no chicken." --This happened to me for a particular food, but that's not an issue of the restaurant, but an issue of customers' tendency to gravitate toward the meat. Waiters do refill the buffet lineup quickly.
"Waitress filled our drinks once, and never came by for a re-fill." -- Why the heck is this even a complaint??? There is an open drink bar where customers fill their own drinks!!!!!
"As far as the so called food. ..tasteless." -- Like I said earlier, this is a matter of preference on a scale from Authentic to Panda Express. I would say the food is light rather than tasteless. The lightness of the food was a better perception of real Chinese food and was the best part to me.
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