Oh... where to begin. This restaurant disappoints in so many ways. Our server was unfriendly (though other staff was nice). Our chicken matza ball soup had a very artificial color and taste (most likely made from cheap bullion). The sandwiches were dry and fairly tastless... and didn't include the extras that we requested. Surprisingly, this place gets very crowded and the wait just adds to the overall disappointment.
Sadly, good delis in Cleveland are hard to come by... especially on the east side.