There is always a wait it seems, but the food is worth the wait. The bread they bring out is warm, soft and so tasty. The Factory Nachos with chicken are so very yummy and the chicken enchiladas are really good, but completely Americanized. If you like real Mexican food like my husband and me, then this is not the place to get it. The portion sizes are large and good for sharing if you're going in a larger party or on a date. Marcus our server was good. Food came out fast. Nachos were so big we had to take the enchiladas home.