I visit this Starbucks often because it's on the way to work, however that will change now due to their customer service. Not a friendly place to go in general (now that doesn't speak for every employee). However I've heard employees complain about their customers and become irritated for certain things that shouldn't be a big deal, for example I asked for packets of honey and it became a very big ordeal due to the fact they didn't have scissors. Starbucks is the same everywhere you go BUT it's the employees and customer service that will set each one apart.