Love this place, the food is great and they're always extremely nice except recently the lady who took my order was immensely rude. I've been to this Robertos well over 10 times and every time I ask for a water cup I've been given one. This time, the lady who took my order said "we don't have water cups but you can buy a water bottle." To which I replied with "that's odd because I was given a water cup last time." And then she proceeded to roll her eyes at me and ask if my order was complete. Lucky enough there are two Robertos in the town I live in and I'll never go back to this certain location again.