Here is the thing I probably would have given them more stars because the work they did do was okay and the movers themselves were very courteous. However they were hired to move our whole house and we still have a garage worth of items that they could not fit in the truck because they did not pack the truck very well. They said if they put more items in it would risk damaging our furniture. So my husband took the day off from work to be there while the movers were there and now we have to rent a truck ourselves and finish what they didn't. They also damaged the house we moved out of and our bed frame, so we have to spend more time fixing the things they damaged.
I know everyone on yelp said that they were not impressed with their service but my husband hired them without looking at reviews. He also is not as picky as I am.
They were fast, there was hidden charges such as they say unlimited packing materials for $35 but if you have any glass top tables, mattresses they bag for you prepare to spend upwards of $100 to have them pack them... even though I personally did not see any packing material around the glass which accounted for $60 of material cost. (Maybe I missed it?).
Again the movers were nice but we still have a load of work ahead of us, which is what we were avoiding by hiring movers. It's a shame reall
Update:
We finally got settled enough to turn on our tv only to find that it was broken during our move. Super bummed about this only not really surprising, One man carried it in by himself over his back (65" or 70" tv -I don't remember)