The other reviews here are accurate, service does not get any better than this. From the stride analysis to the knowledgeable staff to the great selection, you will be hard pressed to find a more complete customer service experience. You will pay slightly more for the privilege, I paid maybe $20 more than what I would have online for the same pair of shoes. However, I had no idea going in exactly what I needed, and I was able to run in probably a dozen pairs to find what suited me best. Knowing that not only did they fit well, but that the shoes suited my stride was worth the extra money to me.