The owners all always in house and although they sometimes help set tables and run food, they always put effort in to be in-touch with the customers. The male owner entertained me while I waited for my friends to show up by busting the bus boy (shawn)'s balls. My first time here I had the St Laurent (breakfast poutine with Swiss cheese, smoked meat and eggs Benedict) and it was 1. huge 2. Delicious. The waitress herself left a little to be desired. No check in ice we had our food, didn't monitor out drinks, slow with the bills because she was chatting with staff etc.