Came here for afternoon tea with friends. The place was not that crowded but I would say their service is slow. We ordered the Jane Austen afternoon tea for one and the deluxe afternoon tea for two since we were three people. The Jane Austen afternoon tea for one came out way before the deluxe tea so we were disappointed the food did not come out all at the same time. We did like the assortment of pastries and sandwiches provided. We were hoping that the scones would be served with Devonshire cream. The atmosphere though was very posh and the teas flavorful, however it would be nice to get free refills on the lesser expensive teas.