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About: http://data.yelp.com/Review/id/rWFZTN5RmdlY0Ttmg1ESZQ Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-01-30 00:00:00 (xsd:dateTime)
itemReviewed	The Strand
http://www.openvoc.eu/poi#funnyReviews	1 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	My office ended up choosing The Strand to have our post holiday luncheon here. I've been here before and never had an issue until now. There were 11 of us who were able to make the reservation we made in advance. When I made the reservation with specifics the host said they can accommodate our needs. We had two tables. At the table I was sitting at we had no issues. I told the waitress that we had previously asked if separate checks were fine and that we were doing that. She said ok no problem. I've had the lobster mac and cheese there which is delicious. I wanted to try something new this time. I opted for the pomodoro. When my food arrived it look delicious because it was plated so well. First bite no so good...it was very much flavorless! I had to add lots of salt. I had a few of the other women try it and they said it was very bland! We noticed our other table seem to be having problems but couldn't tell what was going on. After our lunch I asked one of the ladies how her lunch was. She said her meat came out burnt on the salad and the other women's lunch were not good either. Their chicken was cold and the noodles were over cooked. She then began to tell me that the waitress stared to bring out their bill without asking if they wanted anything else. They told the waitress they wanted to order dessert. That didn't sit well with the waitress as she began to cop an attitude with them. After that she brought the bills again and this time the bills were wrong. When they brought it to her attention she told them "separate checks are a privilege". She was really rude to them. When we were leaving I asked the waitress why she would say the comment about separate checks. She blew up at me as if it were my fault. I told her that the restaurant had no issues with doing separate checks as I had previously cleared that. She stared yelling at me then rudely threw her hands in my face and snubbed me! I asked for my bill back to remove her tip for what she had just done to me as I didn't appreciate it! She threw the bills down in front of me and told me to find it! I did and I removed my tip! She continued to yell and throw her hands in my face! While all of this was going on there was a man standing next to us working behind the bar. He was witnessing the entire incident go down. All he said was "that's enough". I'm not sure who he was saying that to. I walked out pissed! My coworker called the restaurant to speak with the manager. He got on the phone and introduced himself by the name Adam. Come to find out that was the man/ manager who was witnessing the incident and not stopping his employee from acting the way she did! Great managing skills Adam! To top it off he also said the "waitress" we we had who was rude and the one yelling at me was also a manager! I would put her name on here but she refused to give me her name. Adam continued to tell my coworker that she walked out and quit! Good! Someone like that who treats customers the way she did doesn't need to represent a restaurant in my opinion! Overall I give this restaurant a bad rating due to the horrible customer service and bland tasting food! Would never go back! Would never recommend to anyone! Much better places downtown to eat at!
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Amber

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