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  • Today we were three people and went for lunch to terroni. It was a late lunch and the employee who was in charge of seating wanted us to sit in the lounge. As soon as we asked to speak to the manager, we were seated appropriately upstairs. There were plenty of empty tables and we were puzzled as to why they would not seat us properly in the first place. The employee for seating was young and inexperienced. She said, "I am only following the policy of the Restaurant." The menue is vast with an array of Italian dishes. The restaurant was unable to accommodate my requests for some simple food changes. Balsamic vinegar would not be given to add to the olive oil for bread dipping. Our server gave us some sort of strange explanation why....but it did not make any sense to a customer who just wanted some vinegar!! Really!! Plain vegetables either steamed or grilled or pan fried were not available. Substitute this with a plain slice cucumber or cut tomatoe were not offered. I was so disappointed . The server or the restaurant just will not go the extra mile to have a satisfied clientele. Too bad, so sad....
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