Management:
You claimed that you needed the proper paperwork and that I did not return it to you. Correction I asked for the paper work in May, got charged in June. Requested paperwork AGAIN then didn't retrieve the email. Then Finally the 3rd time requested email. So yes you did not receive my "proper paperwork" due to this matter.
Also keep in mind they still managed to screw up my name in the system as well as having no notes of our conversation that I had with 2 managers.