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  • This is a complicated review. The food is good. I don't think I've ever had anything that was not good. The chips are usually fresh and warm. The issue is the staff. First, never go there if there is a major sports game on (which goes for many Pittsburgh places) but you just don't want to try it. Second, you would have to pull up a John Hughes film to find a better example of "I can't believe I have to put up with you." Its as if they are put off to take your order. Also, over a four month period our workplace called in to-go orders. Nine times we ordered and nine times our order was wrong. It was either shorted an entree or had the wrong entrees. When I called and asked to speak to a manager I was either told a) there is no manager here today or b) you have to verify all take out orders before you leave the store. Call any other restaurant and give them 8 entrees a week, and see if they give you that line. For a while, they were the only place, but now that Rey Azteca, Patron, and even the North Texas Fare of Don Pablos are within 3 miles, I can't see any reason to put up with this nonsense. Finally, this wasn't one time, it was over 80% of the times I've been there, and I'm sure it was close to 40 times in a ten year period. Again, food is good. Wait staff are a completely different matter.
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