As far as Verizon wireless stores go, I liked this one. wasn't overwhelmingly busy with stupid reasons like some stores i have been too. all the staff was knowledgeable and friendly. They were able to help me discuss all my options. While Verizon as a whole has issues and policies I hate, the individual store is great. They tried to find everyway to save me any money and didn't show me devices I clearly didn't want, just ones I liked. Great sales staff, that is how it should be done. Not too pushy it was just right.