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  • Given that this place is a giant corporate conglomerate of the Nth degree, I was really, really surprised that the salespeople were actually helpful and friendly, and they actually had some awesome 50% off floor model STEALS (I got 2 bookshelves for like 90$, perfect condition). The quality of the furniture I bought (all from oak express) was in between what you'd find at target and what you'd find at crate and barrel, and I think it is priced appropriately. Originally I thought the furniture I bought wouldn't fit in my car, so I asked if I could have it delivered. The salesman I was working with said sure, no problem, and set me up. Then we went out to my car to put in the one small piece I had purchased, and he helpfully measured my back seat and determined that both of the other pieces would fit. The one of the remaining two pieces that was in stock went home with me that day, and the other piece that had to be ordered came in 2 weeks later. When I came in to the store to pick it up, I told another salesperson that I had originally arranged for delivery but was now picking it up and would like to have the delivery fee refunded. I thought this was going to be a big hassle, but the saleswoman said "sure, no problem" and 45 seconds later it was done.
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