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  • I don't know which Centurylink yelp listing to review, this one just happened to be closest to my house. Pros of Centurylink is that they are cheaper than Cox Cons are the customer service, I spent 45 minutes just trying to update my credit card to pay my bill and they said I needed some special code to do that via chat. The account number, address, SSN, and even the providing the current CC being used is not enough to change the form of payment without the magic code I was never given. They wanted to mail it to me and have me sit in chat queue again for 45 minutes when I get my letter. Tried calling support and they are only open during normal weekday business hours, which I guess is fine, but if you run a large company like this, some weekend support would be nice like Amex, T-Mobile, or any other company that needs to provide 24/7 support. If money is no issue, definitely recommend someone else for internet service.
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