| rev:text
| - a couple of weeks ago I was out on a drunken bender at a bar and while fumbling in my pocket, I somehow managed to deactivate fingerprint recognition and trigger the self defense mandatory backup password on my Galaxy S6. Obviously I don't know my backup password so like any other red-blooded American I started trying all of my 6,000 other passwords I could vaguely remember using in my lifetime, unaware in my inebriated state that my "smart" phone was keeping track of each misfire and holding it against me. The next day, eventually it started demanding a password retrieval via my gmail account login, to which I also did not have my password. When I attempted to change my password on my gmail account I got stonewalled. I couldn't change my password without a verification code and I couldn't get a verification code unless I could unlock my phone to retrieve a text... So this turned into a massive catch 22 and the whole thing blew up in my face as I felt my entire life spiraling downward into the toilet one incorrect login attempt at a time. I called customer service and spoke to a couple nice people that were understanding, but tried to convince me that the only solution was going to be a hard reset - no thanks. No way am I going to lose every kb of stored data I've worked so hard to horde in this last year because of a clumsily executed fingerprint ID attempt. Tmobile customer service then hands me off to Google, and I went through the whole thing with their tech support as well. Turns out Gmail is like, really secure. Those guys don't mess around with identity theft. If you are unable to reset your password using their standard recovery system you can kiss your account goodbye. Basically I got told the same thing as Tmobile customer care - factory reset. So then I call Samsung. They have this really neat app that can unlock your phone anywhere in the world, and I started getting a little excited that this was going to work. The young lady that was guiding me through the process got me to the Samsung account login, and wouldn't you know that it's linked to my Gmail login. At this point I've spent 3 hours talking to people from 3 different customer care departments on multiple continents, and now I'm drinking again - whiskey for the pain. I decided to make one more phone call before surrendering to the factory reset. I called the nearest retail store, this one on Charleston, spoke with a guy named Chad and told him the whole story. I was like "is there any way to get a verification code sent to another phone, since I have two phones on my account?"
He thought about it for maybe 10 seconds and tells me "you can switch the SIM cards and receive a text on the other phone, then switch them back."
genius. I switched the SIM cards, reset the phone, received the Gmail verification text, reset my Gmail password, logged in to my Samsung account and reset my password, used the my-device global unlock to unlock my phone!
Moral of the story - fingerprint ID technology on your phone is unnecessary and can be dangerous when it falls into the wrong hands(mine). Also, special thanks to Chad for some slick thinking on the fly, and for saving all my vacation photos from the last year.
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