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  • I would give these guys ten stars if I could! From my initial call to Superior Plus, I knew I would be in good hands. Scott was genial, articulate and professional. Call me a stickler for professionalism, but it really irks me when I call a business number, only to be greeted with a "hello?" - this was not the case with Scott. I ended up booking a cleaning for my office carpet on the spot. One the day of the cleaning, Matt showed up at precisely when he was scheduled to be here. He was personable and clean-cut, and very tolerant of my 101 questions - seriously, even I was annoying myself, but it didn't seem to agitate Matt in the least. I won't divulge any of their "trade secrets", but I will say that Matt did things a little differently than any other carpet cleaning company has in the past. In the last four years since my company has been in our building, we've gone through several different carpet cleaning companies - each one seemingly worse than the last. I had actually come to believe - thanks to what three other companies had told me - that our carpet was damaged beyond repair, which resulted in an inability to remove most of the dirty appearance. You can imagine my surprise when I saw our carpet for the first time after Matt finished, and it looked nearly new! Matt didn't seemed surprised with the results, but I certainly did. Fast forward to today - the day after our cleaning - and the carpet has dried to a beautiful finish. I'm still stunned by how fantastic everything looks. I would also like to mention that Superior Plus charged us less than every other company we had used prior. I will never (ever) use another carpet cleaning company again!
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