First off I love the food here, it's always fresh and good. The staff is barely competent unless the owners are here. Today I ordered a sandwich plain and when I drive across town to pick it up naturally it's not plain. The girl is incredibly rude and says that she didn't hear me. Any of the regular staff knows my order but this chic acts like I'm lying, then the cook says to my why didn't you say something, MF I did. I'll be sure to make sure all my customers know about this experience.