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  • Spent $70 and both steaks were poorly cooked which isn't normal they usually taste good but these seemed like they had been sitting out at room temperature for 12 hours and then cooked because they were very slimy. After contacting Sapporo about it they said they would send a $25 gift card to my response was we spent $70 plus $20 tip on the meal. I am very disappointed in the customer service here. I have had an issue at another restaurant and was given double what I spent and I didn't even want it, the issue there was just a poor waitress the food was still great. This was a much larger issue at Sapporo regarding the steaks on both of our plates. I would gladly update my review upon an adequate resolution.
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