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  • My daughter had a Genius Bar appointment for 945am to fix a hard drive that was toast....so much for Apple quality...it is no better than anyone else The guy started arguing with me as to how I was to come back at 315pm Sorry but its for 945am and just make the effort to accommodate me even if you clowns screwed up He told me to that there was not much he could do Manager right now! The manager starts off the same way looking at his iPad and does not see you in the schedule and how he does not have anyone to assist and blah blah blah. Can you only get help with an appoitment? I bought a $1500 Mac Book Pro and it is garbage after 3 months with a hard drive failure. Their service is gArbage, their respect for the consumer is garbage and they treat you like garbage. It was cheaper for me to go to Staples and get an Asus laptop for $399 and get on with my life than have to deal with this issue I threw my iphone 4 into the recycling bin after the ios 7 upgrade turned it into a dumb brick I love my Samsung phone and hung up on Apple They will be the next RIM Apple really needs to work harder at improving the customer experience. They used to be great and treated you like they valued your business.
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