I highly recommend that you avoid this establishment at all cost. They troll Craigslist for leads, then suggest a 10% discount (i.e. after marking up prices with 10%..) and will then promise local delivery. In every country and venue, that means will call. Not for VIP tickets: they will charge you $15 and you have the choice between:
#1 Driving down to their office way off the strip, during business hours
#2 A bunch of ridiculous hurdles for factual delivery to your hotel (think copies of credit cards, drivers license, signed releases etc). All bogus stuff so you pretty much have to default to #1 above.
Knowing I wasn't going to "win" this I just bit the bullet and did #1 by going to their office. When I confronted them about their practice, they did not argue further but immediately refunded the token $15. So for that they get 2, instead of 1, stars :)