Why does this place have such bad reviews?
I've been going here since I was kid. Sure it has it's problems--which I will get to in a second--but this has been my favorite doctor. I've tried numerous others, but have always found myself returning to this site. The main perks is that this is the only doctor that I have been to that will see you the same day. That's crucial when you're really sick, and for me I use it a lot with my children.
Yes, some of the complaints other Yelpers have posted have their merits. You do have to wait in line even with an appointment. And there is shameless marketing in some of the offices with the head doctor's--Dr. Celaya--son race gear stuff. But for me, they're all small little inconveniences (the shameless marketing I found just plain out funny).
These doctors were with me when I was fairly sick in 2007, and they were there for my mom when before she had to head into surgery. For all their small faults, they're there when it matters most.