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  • My family has flown this airline several times without incident. Today was my first time. It's been HORRIBLE!!! Cheap flight price? DONT. BE. FOOLED!!! EVERYTHING (and I mean EVERYTHING) is nicked and dimed! Have a carry on? CHARGED! Have a checked bag? CHARGED.... EACH way! Need a boarding pass? CHARGED! When on hold and told the wait time was 30 minutes and didn't actually get someone for 45 minutes. When we do get some one, they tell me they'll give me a future voucher for $100 off and the flight rescheduled for the next day. Not to mention, the flights to where I am going are only on certain days,so I'm supposed to feel good that they're bringing in a special plane on a day they don't normally fly? Is the $100 per ticket supposed to make me feel better? You just cut my vacation short by 2 days. You just cut me off from seeing a very sick family member by 2 days. Keep your flipping $200! This airline is dead to me! I will NEVER travel them again.
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