Optical department changed my prescription without authorization from Medical Dr.'s approval. The Optometrist did not handle my re checks properly either. I made over six trips from Chandler to Scottsdale for unprofessional services, unjustified services and then Shawna broke my Gucci frames and didn't tell me upon picking them up. I complained to the Office Manager who I thought handled the situation, now they are calling me harassing me for future business. I would not recommend based on unethical business practices in the Optical/Optometrist portion of this office. The staff was not very pleasant in the back office either. Rude, incompetent and unable to preform any skilled services. Nothing the Optometry Board can't handle for me.