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http://www.openvoc.eu/poi#funnyReviews
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  • I have given this place MANY chances, but my most recent was the most appalling. My cat her anal glands expressed. The girls didn't show any empathy toward my cat. They returned her after her anal glands were expressed covered in drool and something all over her rear and tail. They made no mention about her being a mess, but just handed me her kennel saying she was "upset". I wish if she was truly that "upset" they would have told me and we would have waited to have her procedure done. Our first experience was not so great. We were told we didn't need an appointment and if we came around noon we wouldn't need to wait. We went before noon but weren't seen until 2:30. We didn't even leave the place until 4. Our cat had an gland infection so she had to be sedated, left there, and have them cleaned out. No one even called us once her procedure was done. My husband had to call and ask for an update. They never checked up on her after her procedure. We had to go for two follow up appointments. Each time we saw different doctors from the first time. Dr. Katie was the best of the three doctors we saw. Very to the point and not pushy. The last doctor we saw was very pushy. We told her our cat was puking because of her antibiotics. Right away she said it couldn't be the antibiotics, it must be because our cat has something wrong with her thyroid. She tried pushing us to do $350+ worth of blood work. We quit giving her the antibiotics and she quit puking. Besides all of that this place is ridiculously expensive and they over prescribe pain medication - that was outrageously expensive and we ended up only using 1 out 24 doses. The only positive thing I have to say about this place is Shelly is amazing. She truly care about animals. She was with my cat her entire procedure and talked to her each time we came in.
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