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| - These guys are great. They show up on time, they don't give you the hard upsell, they are professional, quick and nice. The garage door spring broke on our door. Unfortunately they couldn't get to us until the next day (this is a small company, there are only 2 technicians, one of whom is the owner), but they were the most reasonably-priced and kept their committment to get out there when they said they'd get there. They did suggest (and I agreed to) switching from a single spring to a double spring (it's a double garage door) and if I recall the additional cost was only about $40 and the anticipated lifetime goes up by over 50%. Anyone who can think beyond tomorrow recognizes a good tradeoff like that.
Before we found this company, we had tried a few different companies. We've used them either 4 or 5 times now on 3 different properties. On the phone, all of the garage door companies sound like they cost is about the same....and EVERY single one of them except these guys tries for a hard upsell into the $500-$700 range once they are there. These guys are honest, decent, and they shoot straight. I appreciate people that are willing to do good work for a fair price, don't try to gouge a customer simply because they don't know any better, and just try to be fair and decent to people. A Better Garage Door Company absolutely fits that bill and they have my loyalty as a customer as a result.
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