I got engaged last November and from the moment I saw the ring I new it wasn't anything that I wanted. My fiancé designed it with diamonds from his Great Aunts ring with a family jeweler in Chicago. He was definitely pressured in a direction that he knew wasn't right. Obviously as you can imagine it was a bit difficult to explain to my fiancé that the ring was not exactly what I'd imagined.
I didn't even know where to begin with this process and started my search through Yelp! Jewelry Replacement Source was the first option on the page and because of the many fabulous reviews I decided to reach out. Ryan responded almost immediately and instantly put me at ease. He invited me to the showroom to discuss our options. My fiancé and I went to visit a few days later and all of our nerves were put to rest straightaway. He was open, honest and completely understanding of the situation. Not to mention another Illinois native, so that helped put our nerves at ease! Ryan talked us through all of the options and different price points. I ended up leaving my ring that day and we started down the custom road! Never once did we feel we should get a second opinion or talk to anyone else!
Over the next few weeks, Ryan took apart my original ring so we could reuse the diamonds that had family history and had me pick a new morganite stone. It was a bit different than most jobs because we were working with morganite, a beautiful colored stone that can range in shades of pink. He brought in the perfect shade that was exactly what I had asked for as well as multiple sizes! Always giving me advice, but never overpowering my own opinion. He saw my vision from the beginning and I trusted him completely.
I picked up the ring yesterday and could not be happier. It is exactly what I wanted and more! We will 100% have Ryan make our wedding bands for our wedding next June. This was the most pleasant and wonderful experience for what could have been a difficult one! We all walked away happier than before!