July 11th 2015 purchase
ETA per email was 21-30 minutes.
After 50 minutes I called the store and was told by Marcus that the pizza was still there and was offered a free soda. No explanation as to why there was such a delay was provided, but Marcus assured that the pizza would be "hot and fresh". It arrived 1 hour later (ordered at 1:45, arrived at 2:45) and was lukewarm and soggy.
I don't recommend ordering from this location.