I had a rotten morning last Wednesday as I walked out with my computer, purse and coffee and forgot my keys. My BF was out of town and daughter was in class at college. So I googled locksmiths and called Loc Doc. The service was expedient, friendly and the technician, Thomas, made my day better with his personable and cheerful manner. I'd give 5 stars but the cost was really exorbitant. The service fee just to show up was $130; the guy was super nice and only charged me the least amount after that to make a key so total was $153 and I tipped him $20 (he certainly didn't ask for it, I was grateful). I really think (not the technicians fault) that the initial $130 is quite steep and the company is playing on people's desperation. Unfortunately, I was happy to pay it at the moment... and when my BF got home he showed me how I could've quickly gotten in with a credit card. Needless to say a deadbolt is going on that door now too, but I hate I spent that much for my own dumb mistake.