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About: http://data.yelp.com/Review/id/rQG_6bsfkaBgMVtbU04MHQ Goto Sponge NotDistinct Permalink

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Attributes	Values
type	rev:Review
dateCreated	2016-08-31 00:00:00 (xsd:dateTime)
itemReviewed	Vegas HID
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	2 (xsd:int)
rev:text	Well it sounds like other people have had good experiences here over all. NOT ME! Guess I just looked like a sucker when I walked in the door. I had a right side xenon bulb out. I walked out having paid a total of $194 after brining my own lights to change. Alex kept justifying it by the labor. I also WAY overpaid for a pair of LED turn signal bulbs and a supposed bad ballast which I'm questioning at this point cuz I was WAY overcharged and feel cheated in every way. I paid the $194 that day because I was there and just wanted it done. Three days later I went back because now somehow my left light refuses to want to act right. I went in asking them to look at it but Carlos was already mentally rubbing his hands together giggling saying probably the left ballast I know it sucks but I see it all the time. He said he'd have to charge me $60 just to diagnose which not only should a diagnosis be free- especially since I just gave him $194 the week before. That sent a red flag up telling me that at this corrupt business they are ripping people off. I understand a business in it to make a profit but these people are straight screwing people by overcharging. So what do I do?? Go pay another $200 to have a few $6 parts put on in an excessive amount of time. That's the other issue I encountered. I had major problems with their time estimate and spoke with another customer outside who was also angry that they had his car since 10 am and it was now nearing 6pm. He said "Ive been here 3 times now and they definitely are horrible about either taking on too much work or guesstimating what time they will be finished he said he would not be back and I think I'll follow suit. On the day I was there I was told I'd definitely be out of there by 5 o'clock instead by 6:15 I was already over an hour late. Seriously though- just gave them $194 worth of business for several $5-6 parts he put on my car plus the bulbs that I provided. The last thing bothering me is that when Alex through his sales pitch on the turn signal bulbs, he did explain that if I didn't buy his overpriced load resistors for $60 installed that my turn signal bulbs would blink at double the blinker speed.. I went to war mart and found the same part for $8 for my turn signal bulbs so they would blink at the normal blinker speed. He DIDN'T explain that without the resistors it would mess up the car's computer in time. When I returned with my own better quality looking resistors I asked how much to have them installed (very easy procedure from what I understand but I'm not the least bit mechanically inclined making me once again potentially easy prey for the price gouging criminals). Carlos quoted me $60 to DIAGNOSE even though thats what he charges to install his own part and all. He tried to rob me on that by saying it would take an hour to mount them- that's where I got really offended and kept thinking "who raised this crooked dude"? I already warned two friends one wanting LED tail lights the other wanting Led accent lighting all throughout his Vette when they asked how things went at VEGAS HID. I told them that they can expect to be without your vehicle at least double the amount of time promised and you might wanna take a jar of Vaseline with you as they don't provide when they hand you the bill. I understand how business works and they are in it to make a profit but as far as an ethical business who appreciates their customers this isn't the place. Update: over a year later I STILL feel the same! In fact, the work that was done at Vegas HID did not hold up well. I DID end up having to have my left bulb replaced but stayed FAR away from this place that hopefully the BBB shuts down. I found an even better place- a shop that does car Audio. These guys knew more about a car's wiring systems than Carlos and all his amateurs combined. So my best advice in all I've learned- if you want ANY kind of LED or xenon work done on your car, call around to well rated car AUDIO shops and ask for an honest quote over the phone. One last thing to add about the illegals at Vegas HID- I can't prove it but I'm almost SURE (can't prove it) that Alex broke something in my right headlight lens. Up until that day my xenon bulb and it's connector wiring will NOT properly snap back into the lens. The day Alex was working on it he kept sending other people out to tell me it'd be just a few minutes (turned into 90 extra minutes!) because he was allegedly holding some kind of adhesive in place until it dried. He didn't tell the likely true that he was gluing some important connector piece that he broke. Again can't prove that last part but it's what it sure looks like. The honest people in Reno who did know what they were doing pointed that out to me. Time is usually the best test. If over s year later I still have a poor opinion of this place then my review of them must be dead on!!!
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Tom

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