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  • First let me say I wanted to like this place. We travel a lot and we thought buying a timeshare may make sense for us. However, the people that work for their timeshare tours go out of their way to do NOTHING!!!! It's hurry hurry and wait around for someone to talk to you. My husband and I are sitting in their waiting room and I hear folks around me asking for a refund. Which is in fact what we're sitting around waiting for..... a refund. No 'free show' is worth sitting around an hour and forty five minutes for the next tour because my husband was LESS THAN 5 MINS late. We are on vacation and don't want to waste our time waiting around. Mind you, I already checked us in on time for the tour. My husband came in after trying to find parking as the manager was walking by. The manager looked at us and said your 5 mins late and walked into the elevator. That's what moved us to a later tour. We told the receptionist there was no parking. She responded that it's because they're busy now that's spring break. If they knew there would be an issue parking shouldn't they accommodate people who are late due to their lack of parking? If this is an example of the service you'll get. DON'T STAY HERE. Do not buy timeshare here. There are much better places to stay or buy if interested in a timeshare. This place is a worn out version of a dated Tahitian/Hawaiian hotel.
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