*UPDATE* I've talked to corporate and CHRISTI REYES responded here and emailed me. She apologized for the poor wash and wait but neglected the fact my car got parked on the other side of the building. She offered me a free car wash and asked if she could give my number to the GM.
I declined the free car wash and I gave her my number. I told her I've already talked to Corp and the gm hasn't called me. Guess who still hasn't called??
To review, supposedly TWO people gave my number to the GM and he never called me. I'm so happy that fabulous Freddy's gives FABULOUS service. I didn't know fabulous was now a synonym for god awful and they don't give a shit about you. The GM is probably too busy smoking a cigar with his thumb up his ass to care about how shitty his employees are! Well you know what Mr. GM and Christi Reyes? Both of you can go kick rocks. Bye felicias!!
Terrible service. Save yourself money and wash your car at home. You'll do a better job.