Usually, if you're lucky, you don't have to think about your landlord or rental agency very often. They are the faceless entity you give your money to in return for shelter from the elements. With Weiner I feel like I have a relationship with them. We joke about our mean cat and all the quirky charm of our old house. The people I communicate with actually seem to care and to want people to be happy in their homes.
Weiner has been absolutely fantastic to rent from. They are always attentive to requests and the people who come in to do work on our house have been friendly, efficient, and respectful.