This review is for the GROUPON deal ONLY!
I purchased a Groupon with my girlfriends for pedicure/manicure, so we can do a girls-date. As it turns out, Mosaic Salon only had ONE person who was servicing and honoring the Groupon deal. My girlfriends and I had to schedule our pedicure/manicure on separate days = no girls date.
As if that is not enough, I called several times to make an appointment, but it always goes straight to voicemail. The lady at Mosaic is so busy that she returns call days later. So I waited until the month of my expiration to schedule an appointment, and once again, it went straight to voicemail. Except this time, the voicemail informs me that she is no longer taking appointment until the expiration of the Groupon and that she will not extend the Groupon deal. Customers are welcome to use the value of the Groupon and pay the difference. WHAT A SCAM!!!
On a sidenote, one of my girlfriends who bought the Groupon did actually got her pedicure and manicure at Mosaic, and she did not have a pleasant experience. My friend felt that she was being rushed at her appointment, and the lady there was not very friendly.
I feel that Mosaic was not honest and forthcoming with the terms of the service. I have no plans to visit Mosaic Salon and will hope that this review will deter any prospective customers from going there.